Terms &
Conditions

Terms of use
  1. Information about us
    1. StreetTeam is a service operated byStreetTeam Software Limited (we, us, our). We are a company registered in England and Wales with company number 09750608 and have our registered office at 3 Loughborough Street, London, United Kingdom, SE11 5RB.
  2. Terms of use
    1. This page (together with the documents referred to on it) sets out the Terms of Use on which users of the Service (you, your) may make use of the subdomains located at [name of event].customer.getstreetteam.com and the corresponding mobile applications (together and separately, the Service) in order to purchase tickets, vouchers and other related services (together, Tickets) to events run by third parties (Events) and other merchandise (Merchandise), all using links (Links) provided to you by any of our ambassadors (Ambassadors). Please read these Terms of Use carefully before you start to use the Service. By using the Service, you indicate that you accept these Terms of Use (which include the Privacy Pulicy) that applies to the Service and that you agree to abide by them. If you do not agree to these Terms of Use, please refrain from using the Service.
    2. We are only responsible for the sale and delivery of Tickets and Merchandise. We are not responsible for running Events, or for any terms relating to Events themselves. There may be additional Event terms provided by Event organisers that apply to you. Subject to clause 8 below, in the event of any conflict between these Terms of Use and any Event terms provided by an Event organiser, these Terms of Use shall prevail.
  3. Availability of the platform
    1. Although we endeavour to provide you with the best service possible, we do not guarantee that the Service will be uninterrupted or error-free all of the time, and we are not responsible for any losses arising from such errors or interruptions. If you notice an error, please contact us.
    2. In particular, your access to the Service may be restricted at any time to allow for repairs, maintenance, improvement or for other reasons. We will endeavour to restore the Service’s availability as soon as we reasonably can.
    3. In the event that the Service is unavailable and you have any queries relating to new or existing Orders, please
      contact us.
  4. Intelectual property rights
    1. We are the owner or the licensee of all intellectual property rights in and to the Service, and in the material published on it. Those works are protected by copyright laws and treaties. All such rights are reserved to us and our licensors. As a visitor to the Service, you may download a single copy of the material for your own non-commercial, private viewing purposes only. No copying or distribution for any commercial or business use is permitted without our prior written consent.
    2. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. In addition, you may not display the contents of the Service surrounded or framed or otherwise surrounded by material not originating from us without our consent.
    3. Our status (and that of any identified contributors) as the authors of material on the Service must always be acknowledged.
    4. If you print off, copy or download any part of the Service in breach of these Terms of Use, your right to use the Service will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
  5. Acceptable use
    1. You may use the Service only for lawful purposes. You may not use the Service:
      1. in any way that breaches any applicable local, national or international law or regulation;
      2. in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
      3. for the purpose of harming or attempting to harm minors in any way;
      4. to send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards below;
      5. to transmit, or procure the sending of, any unsulicited or unauthorised advertising or promotional material or any other form of similar sulicitation (spam); or;
      6. to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
    2. You also agree not to access without authority, interfere with, damage or disrupt:
      1. any part of the Service;
      2. any equipment or network on which the Service is stored;
      3. any software used in the provision of the Service; or
      4. any equipment or network or software owned or used by any third party.
  6. Your account
    1. You may register to set up an account with us (Account) by either: (i) completing a registration form; or (ii) signing up via Facebook or Twitter. Your Account can be used: (i) to save your details for further purchases; and (ii) to view your Order history.
    2. You do not need to set up an Account in order to purchase Tickets or Merchandise,
    3. In order to be eligible to sign up for an Account, you must:
      1. In order to be eligible to sign up for an Account, you must:
      2. be able to provide us with the following information:
        1. your full name;
        2. a valid mobile number; and
        3. a valid and current email address.
    4. You agree to disclose true and complete information during the Account registration process, and to update your information promptly in the event that it changes.
    5. We reserve the right to refuse anyone an Account or terminate anyone’s Account at any time at our sole discretion.
    6. It is your duty to keep your Account safe and secure. Please do not share the password to your Account with anyone and always ensure you log off when not using the Service and ensure that all devices which you use to access the Service are securely locked when not in your possession. We will not be liable for any loss or damage whatsoever resulting from the disclosure of your password contrary to these Terms. You may not use another person’s Account without the Account holder’s express permission. Accounts are non-transferable.
    7. You must notify us as soon as possible of any unauthorised use of your password or Account or any other breach of security.